Sales and delivery terms
FITTINGS SPECIALISTEN AS is a wholesaler selling to companies only. We do NOT sell to private persons and the purchase possibilities on this homepage are thus only for registrered companies. Also you do need to have an account with us, in order for us to have all relevant information needed for shipping goods and sending invoices. Registration is easy: click above to the right [new user].
For our customers the following sales and delivery terms are valid:
1. Drawings and descriptions
The rights to all drawings and technical documents in relation to products or production of same, which are handed over to a customer from FITTINGS SPECIALISTEN AS before or after any agreement, belongs to FITTINGS SPECIALISTEN AS. Drawings and technical documents or other technical information handed over from FITTINGS SPECIALISTEN AS may not without prior permission be used for other purposes than installation, start-up, operation and maintaining products. Without prior consent from FITTINGS SPECIALISTEN AS the mentioned material must not be used, copied, replicated or in other ways made available for third person.
2. Consultancy
FITTINGS SPECIALISTEN AS advices our customers to the best of our knowledge and experience and with regard to information from the customer. FITTINGS SPECIALISTEN AS can in no way be held responsible, if at a later date a different solution would have been preferable.
3. Offers and order confirmation
Offers are valid and binding for 30 days unless otherwise noted and offered subject unsold. If the customer wants special specifications that deviate from FITTINGS SPECIALISTEN AS’ standard specifications, this must be specifically expressed in writing. Else FITTINGS SPECIALISTEN AS is not bound by these.
4. Prices
The stated prices in offers and order confirmations are ex. VAT, freight, packing plus customs and other duties. We reserve the right to regulate the price due to currency fluctuations, salary and material increases, until full payment has been received, unless other arrangements have been made. Payment conditions are stated in the invoice. If nothing is stated in the invoice, payment conditions are net 30 days. If payment is not made in full in due time we add 2% interest per broached month. The delivered goods remain property of FITTINGS SPECIALISTEN AS until payment has been made in full.
5. Delivery, delivery time and delay
Delivery is ex warehouse unless otherwise arranged and shipping is at customers cost and risk. Delivery times are approximate unless expressively otherwise noted. Delivery amount is +/- 10%, unless expressively otherwise stated by FITTINGS SPECIALISTEN AS. There will be no recompensation from FITTINGS SPECIALISTEN AS when delivery is delayed.
Want to pick up goods?
If you cannot wait for delivery, it is possible to pick up your goods at our warehouse. If you know what you need it is advisable to order the goods beforehand. You may of course order here in the web shop, per phone, fax or email.
Click the menu item "Contact" to see relevant opening hours etc.
6. Moulds and other tools, plus insurance
Customers moulds and tools are made at the customer's expense and kept by FITTINGS SPECIALISTEN AS as securely as possible for 5 years from delivery date. Maintenace of moulds takes place in accordance with agreement and at customer's expense. It is up to the customer to have sufficient coverage insurance wise for moulds and other tools. FITTINGS SPECIALISTEN AS does not use customers' moulds and tools for anything else than producing the customer's products.
7. Returning goods
All standard goods may be returned within 14 days at no charge. If later than 14 days, FITTINGS SPECIALISTEN AS will charge a 20% re-stocking fee based on the price of the returned goods.
Goods that may POSSIBLY be returned upon agreement:
- Special and special order goods
- Broached goods
- Goods that were delivered more than 90 days ago
Goods that cannot be returned:
- Damaged goods
- Hoses and pipes in cut lengths
Important! All freight expenses in connection with returning of goods are at the customer's expense. If you have further questions please put them at our sales department.
Returning of goods is accepted only after prior written agreement.
8. Defects and force majeure
FITTINGS SPECIALISTEN AS reserves the right – in a period of 12 consecutive months after delivery to the customer has taken place – to remediate or replace goods. Remediation or replacing goods can only take place if the customer has complained in writing immediately after delivery. The customer's expenses in connection with remediation such as loss of operation, revenue and other indirect losses cannot be claimed towards FITTINGS SPECIALISTEN AS.
9. Product liability
FITTINGS SPECIALISTEN AS is only responsible for damage on goods or other services delivered from us, if it can be documented that the damage was caused by an error committed by FITTINGS SPECIALISTEN AS, including our employees. FITTINGS SPECIALISTEN AS is not responsible for loss of operation, profit loss or other indirect losses at customer or third person. To the extent that we should be charged with responsibility towards third person, the customer is liable to hold FITTINGS SPECIALISTEN AS free from damage.
10. Other situations and disputes
As for other situations ordinary conditions according to Danish Trade Laws are valid for Denmark, Finland, Norway and Sweden.
The judicial relation between a customer and FITTINGS SPECIALISTEN AS is also governed by Danish Law. Venue for disputes between a customer and FITTINGS SPECIALISTEN AS is Sø- og Handelsretten in Copenhagen.
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